Frequently Asked Questions

Find answers to common questions about Ipsofax, our API, pricing, and integration. Can't find what you're looking for? Contact our support team.

General

Ipsofax is an address lookup API built on official national datasets. It offers typeahead suggestions, address resolution, validation, postcode lookup and reverse geocoding for developers and businesses.

Pricing & Billing

Technical

Security & Compliance

Support

Still have questions?

Our support team is here to help. Get in touch and we'll respond as soon as possible.

Email Support Documentation

Documentation

Guides and the API reference

Live examples

Try every method in the browser

Pricing

Credit bundles per dataset

Frequently Asked Questions

General

What is Ipsofax?

How accurate is your address data?

Which countries do you support?

How does the typeahead search work?

Pricing & Billing

What do I get for free?

How are lookups counted?

Can I change my plan?

Do you offer custom enterprise plans?

Technical

What is your API response time?

Do you support webhooks?

How do you handle rate limiting?

Can I use Ipsofax offline?

Security & Compliance

Is my data secure?

Do you comply with GDPR?

Where is my data stored?

Support

What support options are available?

Do you offer SDKs for my programming language?

Where can I find documentation?

How can I report a bug or request a feature?

Still have questions?

Documentation

Live examples

Pricing